Remote Play Account Deletion

Developer: Kubgix Software

You can permanently delete your Remote Play account and the associated data controlled by Kubgix Software.

How to delete your account in the app

1. Open Remote Play and sign in to your account.
2. Tap the profile (avatar) button on the Now Playing screen to open the Profile screen.
3. Tap the Close account link.
4. Read the list of data that will be deleted; to confirm, type your username (or the phrase shown on screen if you have none) and confirm.
5. Your account and associated data are permanently deleted. This cannot be undone.

If you cannot access the app

1. Email info@kubgix.com from the email address associated with your account.
2. Use the subject Remote Play Account Deletion Request.
3. We may request additional information to verify account ownership.
4. Eligible account and application data will be deleted.

Data that is deleted

• Your account record (email address) and profile.
• Devices linked to your account and their playback state.
• Your rooms, your sessions and the queues in those sessions.

Data that may be retained

Tracks you added to other people’s queues in shared sessions may remain in the session with the “added by” information removed. Limited records may be retained when required for legal, security or fraud-prevention obligations.

Subscriptions and third-party services

Deleting your account does not automatically cancel your App Store or Google Play subscription. If you have a Premium subscription, cancel it in your store subscription settings before deleting your account. This request applies only to data controlled by Kubgix Software; it does not delete data held by Apple, Google, RevenueCat or other third-party providers, nor your Apple Music account.